Class 5 VoIP Softswitch Platform

The voice of your
network

Vocerion brings everything an ISP or VoIP operator needs into a single platform: call routing, per-second billing, cloud PBX, resellers and monitoring. Carrier-grade infrastructure, in our cloud or on your own servers.

SIPLCR & failoverReal-time billingCloud PBXMulti-tenant
What is Vocerion

The telephone heart
of your business

A softswitch is an operator’s telephone exchange, built in software. It receives your customers’ calls, picks the best route to reach the destination, works out what they cost and what you earn, and shows you everything in real time.

Vocerion does it all from one panel: you manage customers, extensions, numbers and rate plans; the platform takes care of the rest, from the first ring to the invoice.

0 sBilling down to the single second, with configurable increments
0/7Trunk health checks and automatic failover
0%Calls with immutable CDRs and full audit history
0 levelsAdministrator, resellers and customers, each with their own panel
Core features

Everything you need,
nothing you don’t

From carrier management to the end customer’s PBX: every piece talks to the others, with no integrations to invent.

Smart routing

LCR by price or priority, number normalization, failover between trunks and continuous health monitoring.

Real-time billing

Buy and sell rate plans, margin per call, prepaid and postpaid credit, and a tamper-proof accounting ledger.

Cloud PBX

Extensions, ring groups, queues, voicemail, IVR and call flows for every customer, managed from the same panel.

Resellers

Multi-level structure: each reseller has its own customers, rate plans and brand, isolated from the others.

CDRs and statistics

Live active calls, detail for every call, reports on traffic, ASR, ACD and profit.

Security

Roles and permissions, audit of every action, protection against suspicious access, scheduled backups.

Who it is for

One platform, many businesses

The same softswitch carries wholesale traffic and the phone on your customer's desk. Only the configuration changes.

🏢

Business telephony

A SIP trunk to the PBX your customer already runs, or our cloud PBX: extensions, IVR, queues and voicemail.

🏠

Residential telephony

Prepaid or postpaid, top-ups by card or PayPal, a self-service area and a phone in the browser with nothing to install.

🌍

Wholesale traffic

Inbound and outbound carriers, LCR with failover, channel limits, minimum margin and supplier invoice checking.

🤝

Reseller network

Every reseller sells under its own brand, rates and customers, across levels and without seeing the others.

💳

Calling cards

Access numbers, PINs, balance announced on the phone, card batches and expiry dates: the full calling-card business.

🏪

Call shops and hotels

Booths with open and closed accounts, receipts and cash handling; for hotels, wake-up calls, DND and room billing.

📣

Automated calls

Auto-dialer campaigns with a recorded message or an IVR, pacing and retries, exportable results. Handy for alerts and reminders.

🔌

Integrations

A classic-style API with about 135 methods, plus REST and JSON: connect your ERP, CRM or online shop.

The panel

Take a closer look

One web interface for administrators, resellers and customers. Pick a screen: the data moves just like in the real panel (sample data shown).

https://panel.yourdomain.com/#/
How it works

The journey of a call

In under a second Vocerion identifies the caller, checks their credit, picks the cheapest carrier and connects the two parties. Press the button and watch it happen.

Customerphone or app
SIP accessauthentication
Ratingcredit and price
LCR routingbest carrier
Destinationpublic network
// press "Start call"
Billing

Every second
in the right place

Choose how calls are charged and instantly see what you earn. Move the slider: it is the same calculation Vocerion runs on every CDR.

  • Configurable increments — per second, per minute or mixed like 30/6
  • Never lose a cent — amounts calculated with decimal precision, no hidden rounding
  • Untouchable history — corrections add new entries, they never rewrite the past
Billed seconds
Revenue
Margin

Example with a carrier cost of €0.0200/min, billed per second.

Add-ons

Grow one module at a time

Enable only the features you need, when you need them. Every add-on is switched on from the licence, with nothing to reinstall.

PBX

A complete phone system for every customer, with no hardware in the office.

  • Extensions, ring groups and queues
  • IVR and call flows for hours and holidays
  • Voicemail delivered by email
  • Forwarding to external numbers
Cloud or on-premise

In our cloud
or on your servers

You choose where Vocerion runs: we host your infrastructure in our cloud, or we install it in yours. Same features, same panel.

Worry-free
☁️

Vocerion Cloud

We move your voice infrastructure into our cloud: no servers to buy or manage, and you are up and running in days.

  • Servers, network and maintenance handled by us
  • Automatic updates and backups
  • Round-the-clock platform monitoring
  • Scale without changing hardware
🏢

On-premise

Vocerion installs on your own servers. No traffic goes through third parties: you stay in control of your network.

  • Data and traffic inside your infrastructure
  • Licence bound to your server
  • Updates from the panel, with backups
  • Full control over network and security

How to get started

Installation

An agent installs the platform on your server and links it to your licence.

Configuration

Connect your carriers, import rate plans, create customers and resellers.

Go live

First extensions registered, first calls, first CDRs. Traffic is flowing.

Updates

New releases and add-ons arrive from the panel, with a backup before every step.

FAQ

Still have questions?

Yes. With Vocerion Cloud the platform runs in our cloud: we take care of servers, network, updates, backups and monitoring. You manage customers and traffic from the panel, just as on-premise.

ISPs, VoIP operators, wholesalers and system integrators who want to offer telephony to their customers under their own brand, managing traffic, prices and resellers independently.

A Class 5 softswitch serves end users directly: extensions, numbers, PBX, voicemail, as well as transit towards carriers. In practice it covers both the operator side and the customer side.

Yes. Customers, extensions, numbers and rate plans can be imported, and users can log in with the credentials they already use.

No. The control plane and the voice plane are separate: calls in progress continue even if the management interface is not responding.

Each installation has a signed licence bound to the server, listing the active add-ons and the expiry date. To add a feature, just update the licence.

Yes. Vocerion connects by SIP trunk to any compatible PBX: it handles extensions and voice menus, while Vocerion takes care of routing, numbers, rates and billing. Alternatively you can use the PBX built into the platform.

Ready to give your
network a voice?

Tell us about your project: we’ll show you Vocerion working on your scenario.

Book a demo →